It is vitally important for employees to take advice as early as possible in grievance and disciplinary matters, and to fully understand their circumstances.
Mishandling the situation can lead to a claim in the employment tribunal by either party, and such cases are often complex and challenging. In addition to our expertise in employment tribunal proceedings, our team is experienced in advising throughout internal investigations, as well as guiding you through disciplinary and grievance processes (including performance management) to provide comprehensive support every step of the way.
At TV Edwards, we take the time to fully understand your needs and the issues involved, providing tailored advice on the best strategy to present your strongest case and safeguard your interests.
What is the ACAS Code?
The ACAS Codes of Practice is a documented policy, provided by ACAS, which provides guidance as to how formal disciplinary and grievance matters should be handled in the workplace. It, effectively, sets the minimum standard of fairness that workplaces should follow, providing guidelines for employers to use to ensure they conduct a disciplinary procedure that is sufficient.
It is important for employers to follow the ACAS Code as the guidance is used by employment tribunals when deciding on relevant cases. If the Code is not followed, it can potentially lead to an increase in damages awarded by the tribunal.
How do I raise a grievance?
There is no specified legal process or procedure for raising a grievance. The first step is to consider whether your employer has any documented grievance policy, for example, in any staff handbook. If they do, you will need to raise your grievance in accordance with that policy.
There is also the ACAS Code which applies to grievance procedures. The Code sets out various principles that should be followed by both employee and employer, in order to ensure both adhere to a reasonable standard of behaviour during the grievance process.
You should, generally, expect a grievance procedure to cover all of the following steps:
- Raising your grievance: You formally present your complaint to your employer, who will acknowledge it.
- Investigation: Your employer conducts an investigation into your complaint, which usually involves gathering evidence from all parties and inviting you to a meeting to discuss the matter.
- Right to appeal: If you disagree with your employer’s decision, you should be given the opportunity to appeal.
- Further action: If the internal grievance process does not resolve your complaint satisfactorily, you may have the option to bring a claim to an employment tribunal.
What happens if I raise a grievance during a disciplinary?
Should you raise a grievance during the course of a disciplinary process that you are being taken through, your employer will first need to decide what they wish to do about the disciplinary process. Effectively, their options will be one of the following:
- To put the disciplinary on hold
- To continue with the disciplinary, and dealing with the grievance separately
- To deal with both the disciplinary and grievance together.
The ACAS Code states that employers may put a disciplinary on hold to deal with a grievance, and as such, from an employer’s perspective, putting the disciplinary on hold is likely to be the safest and most risk-averse option. However, it will add delay while the grievance (and possibly any subsequent appeal) is considered, which can be unattractive for both parties.
The ACAS Code also provides some examples of where it may be appropriate for a disciplinary procedure to be put on hold to deal with a grievance. These are as follows:
- There is a complaint of discrimination.
- Where the grievance raises a potential a conflict of interest in respect of the manager dealing with the disciplinary.
- Bias is alleged during in the conduct of a disciplinary meeting.
- Selective evidence has been supplied, by the employer, to the manager dealing with the disciplinary.
It will depend upon the facts of the relevant case as to what is most appropriate.